Out-of-country & Short-Term Travel insurance

Please keep in mind this information will only apply if you have been processed by our office prior to your trip.


Long-term volunteer missionaries voted through Adventist Volunteer Service (AVS), serving outside the United States, are covered by Out-of-Country insurance through Adventist Risk Management. Our office arranges this for you. 


AVS Volunteers serving inside the United States from other countries are covered by Short-Term Travel (Class II/Plan B). Our office ensures that this has been purchased for you. 


International SOS is the vendor that services both of these insurance packages under the same Membership Number.


For emergencies or medical needs:


1. You will need this Membership Number: 11BCAM749125


2. Download and/or open ISOS app and call (make sure to set your location in the app)


3. OR call the Philadelphia Assistance Center:

+1 800 523 6586

+1 215 942 8226


4. OR call one of the phone numbers on this Membership Card

These are 24-hour regional assistance office numbers to help with long-distance calling



TIPS:

  • Download the app before your trip. The app provides quick access to ISOS, as well as helpful travel information and security updates for your location.
  • If possible, call International SOS before seeking medical help. They are able to assist you with the entire process.
  • For Coronavirus (COVID-19) insurance-related questions, please see Adventist Risk Management's Information Regarding Coronavirus.


For claim forms and more information, please click on your plan below:

TASK FORCE INSURANCE

Long-term volunteers who are from the United States and serving in the United States are covered by Task Force insurance through Adventist Risk Management. Our office ensures that this has been purchased for you.

For accidents, illnesses, claims, or verifying eligibility:
  • 1-888-951-4276
  • claims@adventistrisk.org

Adventist Risk Management Customer Care & Operations

12501 Old Columbia Pike

Silver Spring, MD 20904


Policy Information

  • Insurance Type: Task Force Insurance
  • Insurance Provider: AIG
  • Assistance Provider: Travel Assist
  • Policy Number: SRG 0009139774-A


In the event of an emergency evacuation or travel assistance need, volunteers with Task Force insurance should call:

  • 877-281-2355 - U.S. or Canada
  • 01-715-295-9978 - Anywhere else, call collect


For claim forms and more information, please click here.